by Melinda Schultz
We have stayed at the Zinck's Inn since they opened their doors. We have always been pleased with the rooms and the staff. But our last trip was very disappointing--I made reservations TWO months in advance for three rooms(for five nights). We were meeting relatives from Alabama. My only request was that the rooms be together(I repeated this request twice and was assured we would be together). Checking in was a nightmare! They had us seperated! After much discussion--two rooms were put next to each other, BUT the third room was at the opposite end of the building!! They claimed that was the best they could do. Needless to say, I am not a happy customer. After being such a loyal customer for so many years--I think we deserved better treatment and consideration!!! The staff is not as friendly and helpful as they once were!! I like the Inn and the location, but maybe we better start looking for another hotel!!
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